Data Protection & Privacy Policy

Introduction

The purpose of this policy is to explain how Basement Living / Wykamol Group Ltd collects protects and uses personal data. Basement Living / Wykamol Group Ltd is committed to ensuring that any personal data supplied by its customers or is otherwise generated by its business activities is collected and processed fairly and lawfully in accordance with the UK Data Protection Act 1998.

What Types Of Personal Data Does Basement Living / Wykamol Group Ltd Collect?

Basement Living / Wykamol Group Ltd needs certain personal data to enable it to provide its products and services to its customers and end users. The personal data collected will generally include: company name company size and sector individual contact names and job titles for delivery installation support and billing postal address elephone and fax numbers e-mail addresses. Basement Living / Wykamol Group Ltd also has access to personal data that is generated over the Basement Living / Wykamol Group Ltd network including IP and email addresses for incoming and outgoing data and network usage data. In certain circumstances Basement Living / Wykamol Group Ltd may also collect financial information about Basement Living / Wykamol Group Ltd customers and end users from third parties to enable Basement Living / Wykamol Group Ltd to assess its risks in granting credit terms and contact information about organisations Basement Living / Wykamol Group Ltd considers may be interested in Basement Living / Wykamol Group Ltd products and services.

How Does Basement Living / Wykamol Group Ltd Obtain Personal Data?

Basement Living / Wykamol Group Ltd obtains personal data in a number of ways including from orders placed by customers and end users (whether by telephone fax or email or by application form) from enquiries made by existing customers and potential customers (including information gathered at marketing events and via the Basement Living / Wykamol Group Ltd web site) from third party list brokers from resellers who pass on personal data to Basement Living / Wykamol Group Ltd about end users and directly from the Basement Living / Wykamol Group Ltd network.

How Does Basement Living / Wykamol Group Ltd Use The Personal Data That It Holds?

Providing and Improving the Basement Living / Wykamol Group Ltd Service

Most of Basement Living / Wykamol Group Ltd use of personal data is necessary to enable it to provide a service to its customers and its end users including order processing delivery installation and support services as well as for invoicing and in order to answer general customer enquiries. In addition Basement Living / Wykamol Group Ltd may also use personal data to improve on the level and type of service Basement Living / Wykamol Group Ltd offers to its customers. As part of this interest in improving the service provided Basement Living / Wykamol Group Ltd may process personal data for the purposes of sales analysis and customer usage statistics.

Direct Marketing

Basement Living / Wykamol Group Ltd may from time to time inform its customers end users and potential customers about Basement Living / Wykamol Group Ltd and Basement Living / Wykamol Group Ltd affiliate products and services and other information Basement Living / Wykamol Group Ltd feels may be of interest. Customers and other recipients of information from Basement Living / Wykamol Group Ltd may indicate at the time they first place an order with Basement Living / Wykamol Group Ltd whether or not they wish to receive such information or at any later time by simply contacting Basement Living / Wykamol Group Ltd.

To Whom Does Basement Living / Wykamol Group Ltd Disclose Personal Data?

Basement Living / Wykamol Group Ltd will pass personal data within its internal departments in order to fulfil sales and support obligations as well as to finance departments to enable invoicing. As a general rule Basement Living / Wykamol Group Ltd does not disclose personal data to unaffiliated third parties except where customer consent has been obtained where Basement Living / Wykamol Group Ltd is under an obligation by law to disclose personal data or where Basement Living / Wykamol Group Ltd has contracted with third parties to assist in providing services to Basement Living / Wykamol Group Ltd customers such as for delivery installation and systems support services.

How Does Basement Living / Wykamol Group Ltd Protect the Personal Data it Holds?

Basement Living / Wykamol Group Ltd takes customer confidentiality and security very seriously. Basement Living / Wykamol Group Ltd has implemented appropriate internal security procedures that restrict access to and disclosure of personal data within Basement Living / Wykamol Group Ltd. These procedures will be reviewed from time to time to determine whether they are being complied with and are effective. Basement Living / Wykamol Group Ltd will also actively investigate and cooperate with law enforcement agencies any allegations of abuse or violation of system or network security as set out in the applicable Basement Living / Wykamol Group Ltd Acceptable Use Policy.

Customers Rights

European Economic Area legislation gives individuals whose personal data is held by Basement Living / Wykamol Group Ltd specific rights to access and rectify personal data held about them. These include the right to: obtain from Basement Living / Wykamol Group Ltd for a prescribed fee confirmation that personal data is held as well as a written description of such personal data the purpose(s) for which it is being used the source(s) of the personal data and details of any recipients request the deletion or rectification of personal data which is inaccurate as explained in Direct Marketing above to object to any unsolicited information sent by Basement Living / Wykamol Group Ltd regarding promotions or new products and services.

Contact Details

If any individual wishes to contact Basement Living / Wykamol Group Ltd regarding the personal data held about them or has any other question about Basement Living / Wykamol Group Ltd data privacy procedures they should send a letter to the directors of Basement Living / Wykamol Group Ltd.

Policy Updates

As part of Basement Living / Wykamol Group Ltd commitment to compliance with data privacy requirements and to reflect changes in Basement Living / Wykamol Group Ltd operating procedures Basement Living / Wykamol Group Ltd may the terms of this policy from time to time and will post the revised policy on this website.